Privacy Policy

Last updated: November 27, 2025

This Privacy Policy describes how Homeward (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website at homeward.ph (the “Service”).

We are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we handle it.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Company refers to Homeward, operated by Aaron, a licensed real estate broker in the Philippines.
  • Cookies are small files placed on your device that store browsing preferences and other information.
  • Device means any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Website refers to Homeward, accessible from https://homeward.ph
  • You means the individual accessing or using the Service.

Information We Collect

Information You Provide

When you use our contact forms, intake forms, or reach out to us directly, you may provide:

  • Contact Information: Name, email address, phone number (Viber/WhatsApp)
  • Location Information: Country where you’re currently based
  • Property Preferences: Budget range, timeline, property type preferences
  • Other Information: Any additional details you choose to share

We only collect this information when you voluntarily submit it through our forms or contact us directly.

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Usage Data: Pages visited, time spent on pages, click patterns
  • Device Information: Browser type, operating system, device type
  • IP Address: Your internet protocol address (may indicate general geographic location)
  • Referral Information: How you arrived at our Website

Calculator and Tool Data

When you use our calculators and tools:

  • We do NOT store the numbers you enter into our calculators
  • Calculations are performed in your browser (client-side)
  • No personal financial data is transmitted to our servers
  • Your calculator inputs are not saved or associated with any account

How We Use Your Information

We use the information we collect to:

Provide Our Services

  • Respond to your inquiries and contact form submissions
  • Match you with appropriate property guidance based on your situation
  • Follow up on your property buying journey if you’ve requested assistance

Improve Our Website

  • Understand how visitors use our tools and content
  • Identify popular content and features
  • Fix bugs and improve user experience
  • Develop new tools and guides based on user needs

Communicate With You

  • Respond to your questions via Viber, WhatsApp, or email
  • Send relevant property information if you’ve requested it
  • Provide updates about our services (only if you’ve opted in)

We will never:

  • Sell your personal data to third parties
  • Share your contact information with developers or other agents without your consent
  • Send you unsolicited marketing without your permission

Cookies and Tracking

Types of Cookies We Use

Essential Cookies

  • Required for the Website to function properly
  • Remember your preferences (like dark mode)
  • Cannot be disabled

Analytics Cookies

  • Help us understand how visitors use our Website
  • We may use Google Analytics or similar services
  • You can opt out of analytics tracking

Managing Cookies

Most browsers allow you to:

  • View what cookies are stored
  • Delete cookies
  • Block cookies from certain or all websites
  • Set preferences for certain websites

Note: Blocking essential cookies may affect Website functionality.

Third-Party Services

We may use the following third-party services:

Analytics

  • Google Analytics: To understand Website usage patterns. Google’s privacy policy applies to data they collect.

Forms

  • Tally.so or Formspree: For contact and intake forms. Their respective privacy policies apply.

Hosting

  • Our Website is hosted on infrastructure that may log basic access information.

We do not control these third parties and recommend reviewing their privacy policies.

Data Retention

We retain your information for as long as necessary to:

  • Provide services you’ve requested
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Contact form submissions: Retained for up to 2 years unless you request deletion earlier.

Analytics data: Aggregated and anonymized data may be retained indefinitely.

Your Rights

You have the right to:

Access Your Data

Request a copy of the personal information we hold about you.

Correct Your Data

Request correction of any inaccurate information.

Delete Your Data

Request deletion of your personal data. We will comply unless we have a legal obligation to retain it.

If you’ve given consent for specific processing, you can withdraw it at any time.

Opt Out

Unsubscribe from any marketing communications at any time.

To exercise any of these rights, contact us at hello@homeward.ph.

Data Security

We implement reasonable security measures to protect your information:

  • HTTPS encryption for all Website traffic
  • Secure form submission
  • Limited access to personal data
  • Regular security reviews

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

International Data Transfers

If you’re accessing our Website from outside the Philippines, your information may be transferred to and processed in the Philippines where our servers and operations are located.

By using our Website, you consent to this transfer. We take steps to ensure your data is treated securely regardless of where it’s processed.

Our Website contains links to external sites such as:

  • Pag-IBIG Fund
  • Philippine government agencies
  • Bank websites
  • Property developer websites

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Significant changes will be highlighted or communicated through the Website.

Your continued use of the Website after changes constitutes acceptance of the updated policy.

Philippine Data Privacy Act

We comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

You have rights under this law regarding your personal data, including the right to be informed, the right to access, the right to correct, and the right to erasure.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us:

We aim to respond to all privacy-related inquiries within 30 days.